Frequently Asked Questions

Everything you need to know about your STL Authentics order.

Are your sports collectibles and jerseys officially licensed?

Yes, all products at STL Authentics are 100% officially licensed by the respective leagues, including the MLB, NHL, and NFL, ensuring you receive only genuine fan gear.

How long will it take for my order to ship?

Standard orders are processed within 1-2 business days. Shipping typically takes 3-5 business days depending on your location, though custom jersey orders may require additional processing time.

What is your return policy for sports apparel?

We offer a 30-day return policy for most items in original, unworn condition with tags attached. Please note that customized jerseys and final sale items are not eligible for return.

Do you provide certificates of authenticity for signed memorabilia?

Absolutely. Every piece of autographed memorabilia sold through STL Authentics comes with a verified Certificate of Authenticity (COA) from reputable industry leaders.

Can I track my shipment once it has left the warehouse?

Yes, as soon as your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.